CellProfiller doesnt work on windows 10


#1

Hello Everyone! I need your help!
I have installed CellProfiler 2.2.0 on my computer but I cant use it. Every time that I try open it the cellprofiller command prompt open and disapear instantly. It’s so fast that I cant read or get a print screen of the error.
My operational system is windows 10 - 64 bits. I have installed the java version compatible.


#2

Hi,
Can you report the output of typing java -version into your command prompt? Thanks!


#3

I took a picture. The error message is:
“Traceback (most recent call last):
File “CellProfiler.py”, line 65, in
UnicodeDecodeError: ‘ascii’ codec can’t decode byte 0xe9 in position 10: ordinal not in range (128).”


#4

Ah, you must have a non-ASCII character somewhere on your installation path- can you confirm that’s the case? If so, can you install CP into a different directory?


#5

Dear bcmini, thank you for your tips. As you have suugested in my installation path I had a non-ASCII. On the target, my user paste is named “Péricles” on my windows. The solution was to make a new user to install the program.

Thank you for all your attention