Install error Mac OS X


#1

Hi,

I am trying to install cell profiler on my macbook air, but it does not seem to work. I follow the steps specified on the Cell profiler website; download and install the Java SE development kit (JDK) and then download cell profiler. However, when I try to open the application, it shows an error and gives me the option to either terminate it or open a ‘warning console’. I am not sure how to fix this problem and how to get the app working. Any advice is appreciated!


#2

Hi,
What version of OSX? Can you post the error from the terminal? Thanks.


#3

Thanks for your quick reply! I’m using OSX 10.9.5. When I open cell profiler, this shows up:


#4

The current version of CellProfiler only works on OSX 10.10+. You’ll have to download version 2.1.1 from our previous releases page. Sorry!


#5

Dear CellProfiler experts,

I have the same problem as above with the crash message just after starting the stable version of cell profiler. My OSX is 10.11.6 (El Capitain) and Java is version 8 update 131. Mac is a PowerMac4.1
I will try later to run CellProfiler on my MacBook to test if it makes a difference.


#6

Can you make sure you have an up-to-date Java and JDK installed? Links are at the top of the CellProfiler downloads page.


#7

Yes, that was the problem! The Java was up-to-date, but JDK installation was missing.

Now, the program works, thank you!


#8

Hi! I’m having the same problem as above (running mac 10.12). I installed the JDK from the link on the top of the downloads page, but I realized that I have Java 9 not Java 8. Does Cell Profiler work with java 9?


#9

Hopefully someone can answer. I will just chime in to say I’m running the beta version (rc7) just fine on 10.12 with Java 8. I could try to update to 9 if we need someone local on the team to test things. Though I’m flying through the air right now so downloading times might be impaired.


#10

Thanks! I just switched to 8 and it started working, so I’m assuming it just doesn’t work on 9. I had the JDK and everything up to date for Java 9 when I first tried. (I tried the beta version and the stable version).